Privacy Policy
Our company recognizes the importance of your personal information (information that can identify a specific individual, such as name, address, age, email address, telephone number, etc.), handles it carefully, and strives to appropriately protect your privacy.
Acquisition of Personal Information
We will obtain personal information within the necessary scope when customers fill out customer cards, surveys, sample distributions, various contests, email distribution services, and inquiries at sales floors or salons in order to provide the best service to our customers. We will limit the acquisition of personal information as much as possible to specific purposes, and ensure that the scope of acquisition does not exceed what is necessary to achieve those purposes.
Purpose of Use of Personal Information
We will use the personal information obtained from customers for marketing activities (such as product/service development, promotions, etc.), providing various privileges such as product information and beauty information, as well as for shipping products, after-sales service, etc.
Management and Protection of Personal Information
We will appropriately manage customers’ personal information and make efforts to prevent its leakage to external parties. Moreover, we will strive to maintain security to prevent unauthorized access to or leakage of customers’ personal information from external sources.
Disclosure and Provision of Personal Information to Third Parties
Except with the prior consent of the customer, we generally do not disclose or provide customers’ personal information to third parties other than our company and entrusted businesses.
Management of Entrusted Businesses, etc.
We will ensure appropriate management and operation regarding customers’ personal information to entrusted businesses (external companies carefully selected by our company).
Inquiries Regarding Personal Information
If customers wish to disclose, correct, add, delete, or stop the use of their personal information, please submit a written request to the following contact point. We will appropriately respond only if we can confirm that the customer is indeed the requester, to prevent omissions to third parties, etc.
Contact Point
〒541-0041
Osaka Matsuda Building, 2-3-10 Kitahama, Chuo-ku, Osaka City, Osaka Prefecture
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Tel+81-6-4708-7233
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Fax+81-6-4708-7255
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Emailsupport@bi-est.com
Compliance with Laws and Regulations, Improvement, and Revision
We will comply with laws and regulations regarding the handling of customers’ personal information, and will periodically review and improve this basic policy. Therefore, please note that we may change this basic policy without prior notice.
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